Can I use one phone number to verify my login to multiple customer accounts?
You can register a phone number to receive confirmation codes for only one login email. However, if you want to have access to multiple customer accounts, you just need one email login, choose according to your situation:
- I have multiple accounts with Vodafone (for example, a personal and a business account) - once you have set up an email login for the first account, you can assign a second customer account to your email login.
- I want to log in to another customer account (for example, to help a family member manage their services) - in this case, ask the customer account holder to send you an invitation for the email you already use to log in, following these instructions.
You might find it useful:
- If you manage multiple accounts that you log into with different email addresses, each account must have its own phone number for two-factor authentication, to which we will send you a text message with a verification code. However, we recommend that you consider one of the options above so that you can only use one email address to log in.
- You can change the phone number to receive SMS codes to log in to My Vodafone in the web Self Care.
- Read more about two-step verification.
Last updated 04. 10. 2024
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