Will I still need a numeric password if I turn on email login?
You can use the email login:
- to log in to My Vodafone on the web
- to log in to the My Vodafone app
A numeric password will continue to be used for the following contact method:
- Customer Care Line (Voice Self Care)
- Stores
- SMS Self Care
How do I find my numeric password if I use email login?
Log in to My Vodafone Self Care.
Use your email and password to log in.
Click the Account menu (the red button with the silhouette of a character and your name).
In the menu you will see, among other things, all the accounts you have access to.
Under "You can access accounts" you will see the accounts you have access to. There is also a link to view the numeric password for communication with the operator.
Click on the link to see your numeric password. You can change it by following these instructions.
Other options:
- In the My Vodafone mobile app - on the main page of the app, select the Numeric password option. On the following page you will see an overview of the accounts you have access to (one or more). You will also see the option to display a numeric password for the customer account.
Last updated 01. 08. 2024
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