Where do you find the payment details?
Log in to Self Care vodafone.cz/muj/en/.
To log in to My Vodafone you need an email and password.
In Self Care, go to Bills.
Here you can find the amount due as well as other important payment details.
Is there any other option?
You can also determine the payment details by sending a free text message to 7700.
| What you want to find out | Send a text message |
|---|---|
| The amount due, bank account and payment symbols | FAKT DLUH your password |
| The last Billing amount, bank account and payment symbols | FAKT INFO your password |
Important information in the Billing
- Total amount to be paid - states the amount you have to pay. If the amount is overdue, send the payment as soon as possible. If you have several Billings overdue, it is sufficient to pay the last one - it contains the summary amount. Billings for an amount less than CZK 120 (CZK 1 - 119) need not be settled immediately. We will add the amount to your next Billing. If there is a minus sign in front of the amount, it indicates an overpayment.
- Due date - latest day for crediting your payment.
- Variable symbol - the number of the given Billing; always enter when making the payment.
- Specific symbol - your customer number; it is the same for all your payments.
OUR TIP: Are you interested in what other items in the Billing mean?
Tax receipt
You can also download the Billing as a PDF document, which also serves as a tax receipt.
In order to view the Billing in PDF, you need to have a PDF viewer installed on your computer. You can download and install it here.
Where can I find the payment details if I have already terminated Vodafone tariff services?
- If you have activated the Printed Billing service, we will send your last Bill by post as well.
- See more information on the last Bill.
Last updated 30. 08. 2024
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