I am no longer your customer, where can I find my last Bill?
We will also issue your last Bill in the usual term after the end of the billing period. The fees for services may be lower in the last Bill depending on when exactly they were cancelled.
Where can I find the last Bill?
Log in to My Vodafone Self Care (web version) in the usual way using email and password.
If you did not have email login, enter the payer’s number first on the login screen and then the administrator’s numerical password. You can find the payer’s number on the first page of each of the previous Bills as a specific symbol. We will then guide you through setting up your email login so you can log in..
After logging into My Vodafone, you can view your Bills.
If you had Printed Bills set up with us or we regularly sent you Bills directly to your email, you will receive the last Bill in the same way.
You can log into My Vodafone Self Care for another 6 months after the cancellation of the last number. If you need to keep the issued Bills, don’t forget to download them from Self Care to your computer in time.
How can I pay the last Bill?
When you no longer have any active mobile number with us, you can pay the Bill by credit card, bank transfer, postal order, via ATM or in person.
If you had direct debit or SIPO set up even at the time of cancellation of the number (or transfer of services to another owner), the direct debit or SIPO will take place after the last Bill is issued as you are used to.
Mějte přehled o svých službách díky aplikaci Můj Vodafone
